神戸市のリフォームなら株式会社神明プランニング | 施工の実績が豊富

とても親切に説明して頂きました。
有難うございました♪

(Translated by Google)
He explained it very kindly.
Thank you very much♪

とてもご丁寧な説明と設置をして頂きましてありがとうございました。しかも猛暑の中、屋外での作業で申し訳なかったです。

(Translated by Google)
Thank you very much for your detailed explanation and installation. Moreover, I felt sorry for having to work outdoors in the intense heat.

給湯器を交換していただきました。見積もりは親切で良心的でした。工事の方も丁寧で安心感がありました。ありがとうございました。

(Translated by Google)
We had the water heater replaced. The estimate was friendly and reasonable. The construction workers were polite and made me feel safe. thank you very much.

15年以上使用していたお風呂をリフォームしていただきました。初めてのリフォームで何をしたらいいのか分からない状態で不安でしたが、親身にわかりやすく説明いただき安心してお任せすることができました。リフォーム中は職人さん達の技術に感動し、出来上がりをみて本当にお願いしてよかったなと思いました。ありがとうございました。

(Translated by Google)
We renovated the bathroom that we had been using for over 15 years. I was nervous because I didn't know what to do as it was my first time doing a renovation, but they kindly explained things in an easy-to-understand manner and I was able to leave the job to them with confidence. During the renovation, I was impressed by the skill of the craftsmen, and when I saw the finished product, I was really glad I had hired them. thank you very much.

6/19pm20時、入浴中に給湯器が停止。この時間はノーリツHPへ修理依頼を送るだけしか出来ず。
翌6/20am9時に神明プランニングさんからお電話があり、pm13時に来ていただけるとのことで午前中仕事をして13時に帰宅。調査の結果、設置後17年経過で部品が無いとのことで取替の方向へ。
取換えの見積り額を聞いて悩んだが、営業さんは無理強いをせず「ネットで安いところを探していただいても良いですよ」の一言で神明プランニングさんに決定。取替を依頼。
営業さんの動きが早く、また、こちらの予定も考慮していただき6/21am8:30からの取換えで予約となるが「少しでも早い方が良い」と伝えたところ当日am8:15に2人の職人さんが来てくれて大助かり。わずか2時間で取換え完了。工事は早いし、取扱い説明も分かりやすく、何より「営業の方」も「職人さん」も人柄が良いので安心して任せられる。
給湯器が止まってからわずか1.5日で復旧完了。驚異のスピードで、とても助かりました。
10年後、給湯器が止まった時には、再度よろしくお願いしますm(_ _)m。

(Translated by Google)
6/19pm At 20:00, the water heater stopped while I was taking a bath. During this time, all I could do was send a repair request to the Noritz HP.
The next day on June 20th, I received a call from Shinmei Planning at 9am and was told that they would be able to come at 1pm, so I worked in the morning and returned home at 1pm. As a result of the investigation, it was found that there were no parts left after 17 years had passed since installation, so we are moving toward replacing it.
I was worried when I heard the estimate for replacement, but the sales person didn't force me and said, ``You can find a cheaper place online,'' so I decided on Shinmei Planning. Request a replacement.
The sales staff moved quickly and took our schedule into consideration, so we made a reservation for the replacement from 8:30am on June 21st, but when we told them that it would be better if they were a little earlier, two people arrived at 8:15am on the same day. It was a great help that a craftsman came to help us. Replacement completed in just 2 hours. The construction work is quick, the instructions are easy to understand, and most of all, both the sales staff and the craftsmen are friendly, so you can feel at ease entrusting the work to us.
The water heater was restored in just 1.5 days after it stopped working. It was amazingly fast and very helpful.
10 years from now, when the water heater stops working, please contact us again m(_ _)m.

給湯器の交換をしてもらいました。見積もりの時からとても早く、丁寧に対応してもらえました。ありがとうございました。

(Translated by Google)
I had my water heater replaced. From the time I received the estimate, they responded very quickly and courteously. thank you very much.